These SMS Terms & Conditions ("SMS Terms") govern text messages sent by Hayley Hess of The Lubbock Life ("we," "us," or "our") to consumers who have opted in to receive them. By providing your phone number and checking the SMS consent box on a form at thelubbocklife.com — including the consent box on our pool homes guide page — you agree to these terms.
Program Description
The Lubbock Life SMS program sends text messages from Hayley Hess regarding:
- Real estate listings that match your stated interests
- Market updates and pricing changes
- Showing information and scheduling
- Follow-up communication related to your inquiry (such as the pool homes guide, home valuation, relocation inquiry, country living inquiry, or general contact request)
Opt-In Consent
You will only receive SMS messages from us if you have voluntarily checked the SMS consent box on one of our website forms and provided your phone number. Consent is not a condition of purchase, of receiving any free resource (including the pool homes guide), or of working with Hayley Hess in any capacity.
The exact consent language displayed on our forms reads: "By checking this box, I agree to receive text messages from Hayley Hess with The Lubbock Life about pool home listings, market updates, and showings. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe, HELP for help. Consent is not a condition of purchase."
Message Frequency
Message frequency varies based on your inquiry and our ongoing conversation, typically 2–4 messages per month. We do not send promotional message blasts.
Message and Data Rates
Standard message and data rates may apply to each text message sent or received, depending on your mobile carrier and plan. Contact your mobile carrier for details about your messaging plan.
How to Opt Out
You can opt out of the SMS program at any time. Reply with any of the following keywords to any message you receive from us:
- STOP
- UNSUBSCRIBE
- CANCEL
- END
- QUIT
After you opt out, you will receive a single confirmation message confirming that you have been unsubscribed and will not receive further text messages from us. If you opt out and later want to opt back in, you can do so by submitting a new form on our website with the SMS consent box checked.
How to Get Help
Reply HELP or INFO to any of our messages to receive a help message with our contact information. You can also contact us directly:
Email: Hayley@thelubbocklife.com
Phone: 806-201-4434
Supported Carriers
Our SMS program is compatible with major U.S. mobile carriers, including AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, Cricket Wireless, Virgin Mobile, and most regional carriers. Carriers are not liable for delayed or undelivered messages.
Privacy and Data Use
Information you provide when opting in to SMS — including your phone number and your consent record — is handled in accordance with our Privacy Policy.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Changes to These Terms
We may update these SMS Terms from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued participation in the SMS program after changes are posted constitutes acceptance of the updated terms.
Contact Us
Questions about these SMS Terms? Contact us:
Hayley Hess, Realtor®
Real Broker LLC
Lubbock, Texas
Email: Hayley@thelubbocklife.com
Phone: 806-201-4434